Customer Service & Project Management

Our project management, technical expertise and unique industry insights are supported by a dedicated team focused on delivering the highest levels of customer service. These credentials are paramount to guiding our clients through the pitfalls and the complex process of material and high-performance valve selection.

It’s comforting to know, when Shipham Valves handle your future projects, that we hold extensive experience in project managing large, complex valve projects. Technical support is on-hand to provide advice and guide you through the overall process, right from receipt of an initial enquiry to delivery of finished solutions and any subsequent aftercare service you might require.

Although our business has evolved and flourished over the decades, two elements of our overall customer experience have remained constant throughout: our focus on manufacturing high-quality valve solutions and the highest levels of customer service.

There are several factors you should consider when selecting your valve partner. These considerations may include:

• Customer care and flexibility
• The ability to understand your needs
• Industry knowledge
• Business longevity
• Product quality and eye for detail
• Reputation
• The delivery of tried and tested valve solutions

The foundations of our organisation are built upon developing long-lasting relationships with all our partners worldwide, whether that is via our own supply chain, agents, distributors or directly with customers.